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PowerWave and DFC: a paradigm of progressive growth

By Lauren Heath-Jones    22 May 2019
DFC’s Direct Debit collection process has driven retention and helped build long-lasting relationships between PowerWave and its members

Revolutionary cross trainer manufacturer and franchise, PowerWave, is experiencing the dizzying heights of success, having launched its new online platform, XPS Virtual Coach, just five weeks ago. It’s a milestone moment in the company’s short four-year history, but they couldn’t have reached it without the support of partners like revenue management providers, DFC.

DFC’s unique Direct Debit collection process has driven retention and helped build long-lasting relationships between PowerWave and its members. DFC’s handy online joining portal provides easy-access sign-ups for new members, whilst their expert credit control team having taken the uncomfortable task of chasing payments off PowerWave’s busy staff.

Speaking about PowerWave’s relationship with DFC, Jay Laville, founder and CEO of PowerWave, said: “DFC makes our lives so much easier. For PowerWave it’s all about membership growth. Not only do DFC give us fantastic advice on how to build and retain our membership base, their services are key to driving up revenue."

DFC manages the Direct Debit collection process end-to-end for health clubs across the UK, providing convenient solutions for their members and transparent payment reports for clients. It’s this hands-on, communicative approach that enables DFC to maintain enduring relationships with clients like PowerWave.

DFC’s online joining portal acts as a 24/7 sales aid, enabling members to sign up quickly and easily. For existing members, failed payments can also be rectified online quickly and easily, saving any embarrassing face-to-face conversations. DFC’s Direct Debit solutions can be integrated into websites and apps with no hassle, as well as with all leading industry CMS’s.

For more information on DFC, head to debitfinance.co.uk.

To learn more about PoweWave, visit powerwave.tv.

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