Spa Vision has a reputation for delivering high end spa and wellness projects. We talk to Susan Auld about how the team delivers

How do you approach collaboration with a client? 
First and foremost, we ensure we establish contact with the client and set out clear lines of communication. This ensures we can identify the specific needs of the project and understand expectations.

From here we’re well placed to begin exploring options around design and comfort details, manufacturer preference, equipment functionality and a clearly defined budget.

Our detailed and diligent approach, which we adopt with all projects, enables us to move seamlessly to finalising the specifics, so we can plan delivery and installations.

You’ve recently been working on The Langley. Tell us about the scheme you developed
For us this is such a good example of the importance of collaboration, as each step of the project required clear communication and engagement, as well as partnership working to get to the optimum outcome.

Our brief was to supply all the treatment room and relaxation lounge equipment and spa furniture and we had to ensure we fulfilled the requirements of all stakeholders, including the Interior designers, cost consultants, spa consultant, and spa director.

What were the main challenges and solutions?
As part of the early scoping, we identified the opportunity to deliver something unique which led to the creation of a bespoke, two-person lounger – designed by our brand partner, Living Earth Crafts.

While a fairly simple idea, it allowed us to demonstrate how we can work with our clients and manufacturers to turn existing equipment designs into bespoke pieces that offer something different for our clients

Tell us about your collaborations on the project
We worked closely with Denis Irvine, interior designer, and Nicki Kurran, spa consultant as well as the cost consultants, and Alex James the spa director.

As with all work we do with interior designers, we offer in depth knowledge of the design and functionality of the spa equipment the client is seeking to ensure the design of the treatment rooms are suitable and functional.

Having been briefed by the interior designers, we were then able to work with the spa consultant and spa director to ensure the operational effectiveness of equipment was achieved, on time and within budget.

We then worked with both Living Earth Crafts and Gharieni, the main brand partners for this project, to ensure we delivered to the clients specification.

It was great to play our part in such a long-term and prestigious project. The focus on teamwork gave us all a clear direction and a goal to work towards, which enabled us to deliver a fantastic experience for the client – and their spa guests.

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