ACCOUNT MANAGER (UK)


Introduction

4Global is an international technology and professional services business that works with governments, cities, and sports bodies to maximise the return on investment in major sport programmes, events, and physical activity delivery.

Our unique proposition stems from the smart use of our proprietary data, technology, and know-how to enable our clients to maximise the health and social benefits derived from physical activity - helping clients get more people active and shape the future of sport.

At 4global we work with clients in two ways:

Knowledge services: we have an unrivalled strategic advisory capability for Governments, cities and sports bodies:
• We advise on the role of sport and physical activity in social and economic transformation
• We develop, implement, and evaluate sport and physical activity strategies, including programmes that activate people and places via digital transformation
• We help deliver of the ‘full life cycle’ of major sporting events i.e., Olympics, World Rugby World Cup, Pan American Games

Technology products: our proprietary software and data platforms allow clients to connect multiple data sources and develop actionable insights and intelligence, driving strategic decision making throughout their business.

Our product suite is made up of a number of client facing SaaS offers which use data derived from multiple sources e.g. leisure management systems, wearable technology, community programming, major sporting event engagement, and healthcare providers. Connecting and standardising this data positions 4global uniquely in the provision of the following services:

• Predict the likely outcomes of significant investment in sport and physical activity programmes at a local and national level
• Benchmark the impact of new sports and activity investments
• Analyse the actual behaviours of citizens and how they participate (or not) in sport and activity programmes
• Target certain citizens to maximise the impact of specific programmes nationally or at a granular grass roots level
• Set the industry standard used to provide data driven insight to inform investments in sport and physical activity programmes
• Work with our clients to predict what will drive participation


Job Description – Account Manager (UK)

We are looking for talented, purpose-driven people to come and join our Account management & Delivery team. We are looking an Account Manager to join the team to cover a range of Business Development, Client Relationship and Delivery activity. If you are interested in building direct client relationships and sales skills, scoping projects through to sale, and seeing them into delivery by working with a range of partners.

Responsibilities:
• Supporting Account Directors in business and partnership development activities
• Discussing and establishing client requirements with end users and stakeholders
• Facilitating and leading workshops, industry events and exhibitions to grow the customer base and support existing customers
• Liaise with the customer base to expand requirements and provide upsell solution opportunities
• Drive activities throughout the sales lifecycle and have the central role in liaising with people and teams across the wider organisation and sector
• Own the day-to-day activity and overall health of the assigned customer base, being the main point of contact for other departments – covering all queries, including, business, operational & commercial matters
• Ensure all queries are dealt with in a timely manner and are directed to the correct area of the business to support our customer's needs


Minimum required skills, qualifications, and experience:
• An exceptional, dedicated, and professional individual with excellent communication skills
• Experience of delivering on behalf of clients with a keen eye for detail
• Excellent interpersonal skills and experience of building successful relationships with clients, colleagues, and key stakeholders
• A proven track record in business development activities, and driving growth in sales
• A proactive nature and a hard-working and self-motivated mentality and attitude
• The ability to thrive working as part of a team
• Excellent I.T. skills with experience of using the full Microsoft suite (Outlook, Teams, Word, Excel, PowerPoint) and capacity to learn new systems
• The capacity to, as required, work unsociable hours for the purpose of the role such as attending out of hours meetings with clients, achieving project deadlines, and working abroad


Desirable skills, qualifications, and experience:
• An interest data and the provision of intelligence to customers
• Knowledge of the sport and physical activity sector and an understanding of the eco-system/stakeholders
• Experience supporting the preparation of pitches, tender responses, and commercial proposals


What we will offer you:

• Competitive salary and discretionary bonus

• 25 days paid holiday, plus usual bank holidays for UK

• The opportunity to grow and develop your skills in a variety of projects and service areas across the company

• You will be working out of our offices in Chiswick Park in London, awarded as one of the best places to work in the UK https://enjoy-work.com/

• Free fruit every day, stay hydrated with a wide range of teas and coffees, free drinks and snacks every last Friday of the month.


Next steps:
If you are interested in applying for this role, we would be delighted to hear from you.

To register your interest, please provide the following:
• A CV tailored to this role. (Please note generic CV’s are unlikely to be considered).
• A short cover letter explaining how your skills and experience meet the requirements of the role and what would set you apart from other candidates.

Please submit all CV’s and cover letters by clicking the "Apply for this job" button below.

We look forward to hearing from you.


4 global Consulting Ltd – www.4global.com