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General Manager

truGym
Salary: Competitive
Job location: Gateshead, UK
Closing date: 15 Aug 2020
We are looking for an energetic professional GM to run our branch. You need to have a passion for fitness and an ability to manage a team.

Your roles will include:

1. designing and promoting activities to meet customer demand and generate revenue;

2. advertising and promoting the club or centre to increase usage, which may include commissioning and considering market research;

3. maintaining high levels of customer care, often with a particular focus on avoiding loss of existing users;

4. prioritising target activities and user groups (especially in local authority centres);

5. managing maintenance, insurance, repairs and cleaning;
recruiting, training and supervising staff, including managing staff rotas;

6. carrying out health and safety checks on the equipment and site;

7. handling complaints and incidents, e.g. accidents, emergencies or theft;

8. ensuring own and staff members' first aid training is up to date;

9. delivering some fitness training or coaching in sports activities - often a good way of maintaining contact with customers;

10. preparing and checking budgets and generating income;

11. cashing-up and keeping stock records;

12. purchasing equipment and supplies;

13. using advanced management information (e.g. footfall, popularity of classes by hour) to improve provision and timetables and cope with fluctuations in demand;

14. writing monthly or weekly reports and preparing cash projections for senior management.
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