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Leisure Attendant

Warwick College
Reference: BS7967
Salary: Competitive
Job location: Warwick, UK
Closing date: 20 Dec 2019
The College Sports and Fitness operates from Rugby, Leamington and Moreton Morrell. The Commercial Sports and Fitness Coordinator is seeking to improve and standardise the service offered to staff, students and commercial customers across all sites.

We are looking for an outgoing, confident and reliable team player with some previous experience who enjoys working in the fields of customer service and in a busy / thriving environment. The post holder will ensure the operational standard of the sports areas are fully met on a daily basis and will actively form part of a fitness team on a rota basis.

Hours of Work
The post holder will be expected to work such hours as are necessary for the proper performance of their duties and responsibilities. This is a zero hour post.

Duties and Responsibilities
1. The post holder will be responsible for ensuring the health and safety procedures are adhered to for the centre by staff, students and customers. It is the responsibility of the post holder to report any health and safety issues to their line manager.
2. To ensure appropriate information, instruction and training is given to staff, students and customers in the use of the sports and fitness facilities and made aware of specific hazards/risks during exercise.
3. To contact necessary first aid staff/senior duty officer in case of an emergency and complete accident / incident report forms. To make sure every action is taken to prevent recurrence.
4. To ensure that the machinery and equipment within the area is properly cleaned, maintained and tested.
5. To take enquiries, sports bookings, and set up various activities.
6. To ensure that the sports and facilities and surrounding service areas are kept clean, tidy and to high presentation standards.
7. To supervise the Sports and fitness facilities at all times and ensure adequate cover is maintained for all areas in use.
8. To organise sports and fitness equipment for commercial classes, sports activities or external bookings and maintain sports storage area to suitable standard.
9. Cash handling and financial paperwork/till operations associated with bookings and membership fees.
10. Assist the Manager in marketing and promotion of the Sports and Fitness Facilities.
11. You will be required to act as 'Key holder' at designated sites and will also be required to carry out Leisure Assistant duties on a daily basis as well as Instructor duties.
12. Maintain high standards of customer service at all times. To ensure queries are dealt with in a positive manner and passed on to your line manager. To handle reception duties in person or by phone or email. To wear corporate wear whilst on duty.

Place of work
The principal place of work will be the College’s premises based at our Moreton Morrell Centre. However, the post holder may be required to work on either a temporary or indefinite basis at any premises at which we may provide services.
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