Job search
Job Search
Latest news
More news: (showing 1 - 20 of 13987)           
UK only International

Airlines to seek compensation as CAA comes under fire

By Tom Walker    22 Apr 2010

Airlines are looking to secure compensation from European governments for the losses they suffered during the volcano crisis last week.

The International Air Transport Association (IATA) estimates that the flying ban imposed on most of Europe cost airlines more than US$1.7bn (£1.1bn, €1.27bn) in lost revenue.

IATA attacked the governments of Europe, accusing them of a lack of leadership and coordination when dealing with the crisis.

The association also described Europe's decision to close airspace based on theoretical modeling of the ash cloud as guesswork, and demanded that any future decisions to impose flying bans should not be made based purely on theoretical calculations.

"This is not an acceptable system, particularly when the consequences for safety and the economy are so large," Giovanni Bisignani, IATA's director general and CEO said.

"Governments have not taken their responsibility to make clear decisions based on facts.

"Instead, it has been the air navigation service providers who announced that they would not provide service. And these decisions have been taken without adequately consulting the airlines."

The UK-based Civil Aviation Authority (CAA) has been singled out for its handling of the situation, with Willie Walsh, chief executive of British Airways, being particularly vocal in his criticism of CAA.

Andrew Haines, chief executive of CAA, was forced to issue a statement defending the safety regulator's actions.

"The volcanic ash cloud over Europe created an unprecedented situation for aviation," he said.

"Of course we wanted to get Britain's skies reopened as quickly as possible but could not do this without establishing what was safe and what wasn't, based on robust scientific data from the current ash cloud."

He also denied suggestions that the CAA "bowed under pressure" from the airlines to reopen the UK airspace.

"Far from being pushed into decisions by airlines or Europe it was the CAA who led the way," he claimed.

Meanwhile, Irish budget carrier Ryanair has backtracked on its earlier threats to break EU law and not compensate the cost of food and accommodation for its stranded passengers overseas.

A spokesperson had claimed that Ryanair would not compensate passengers stuck for days at European destinations more than the price of their air fare - which in some cases could be as little as 10 euro (£8.70).

Ryanair's CEO Michael O'Leary said earlier this morning that the airline would comply with the EU's passenger rights legislation (EU261), but added that the laws were "unfair and absurd".

"The events of the last seven days, under which Europe's airlines were prevented from flying by the closure of European airspace highlight how absurd and discriminatory the EU261 regulations are towards Europe's airlines," he said.

"While competitor ferry, coach and train operators are obliged to reimburse passengers reasonable expenses, this reimbursement is limited to the ticket price paid to those operators.

"Yet the airlines are required by regulation to meet potentially unlimited expenses, in circumstances where there has been a catastrophic closure of European airspace over the past seven days, as EU Governments and Regulators wrongly applied a blanket ban on flights over European airspace."

Sign up for FREE ezines
Sports jobs

Swim Teacher

Everyone Active
Salary: Competitive
Location: Southampton

Swim Teacher

Everyone Active
Salary: Competitive
Location: Southampton

Fitness Manager

Everyone Active
Salary: Negiotable
Location: Southampton

Operations Manager

Everyone Active
Salary:
Location: Sutton

Contract Sales Manager

Everyone Active
Salary: £35,000 - £38,000pa - OTE £42,000+
Location: Bristol

Membership Advisor

Everyone Active
Salary: Competitive salary plus commission & benefits
Location: Lutterworth

Recreation Assistant/Lifeguard (NPLQ required)

Everyone Active
Salary: 9.50 ph
Location: Bristol

Team Leader

Everyone Active
Salary: Competitive salary, excellent benefits
Location: Southampton

General Manager

Everyone Active
Salary:
Location: Sheffield
recruiting with sports management

General Manager

Everyone Active
Salary:
Location: Sheffield

Swim Manager

Everyone Active
Salary: Competitive salary
Location: Stratford-upon-Avon

Sports Coach

Everyone Active
Salary: £20.00 - £25.00
Location: Hemel Hempstead

Sports Coach

Everyone Active
Salary: £20.00 - £25.00
Location: Berkhamsted

Swim Teacher

Everyone Active
Salary: Competitive
Location: Scarborough

Group Exercise Instructor - Aqua

Everyone Active
Salary: Competitive
Location: Aldershot

Swim Teacher

Everyone Active
Salary: Competitive
Location: Bristol
recruiting with sports management

Swim Teacher

Everyone Active
Salary: Competitive
Location: Stratford-upon-Avon

Activity and Wellbeing Instructor

Everyone Active
Salary: Competitive
Location: Stratford-upon-Avon

Swim Teacher

Everyone Active
Salary: Competitive
Location: Fareham

GP Exercise Referral Instructor

Everyone Active
Salary: £33,000pa + benefits
Location: Harrow

Duty Manager

Everyone Active
Salary: Competitive
Location: Bedminster
Swimming Teacher jobs  duty manager jobs  Team Leader jobs  Swim Manager jobs  general manager jobs  recreation assistant jobs 
More jobs

Company profile

Company profile: Serco Leisure
Serco Leisure Operating Limited is one of the UK’s leading national operators of leisure centres, destination venues and elite sporting facilities.
View full profile >
More company profiles

Featured Supplier

Introducing a new era of Nautilus Leverage
Strength training has never been more important for member retention, facility differentiation and long-term commercial success.
View full details >
More featured suppliers

Property & Tenders

Location: Stratford, East London.
Company: Lee Valley Regional Park Authority
Location: Y Felinheli, LL56 4QN
Company: Newmark
Location: Newhaven, Sussex
Company: EiA Real Estate
Location: Tutbury Castle, Staffordshire
Company: Savills
Location: Oxford
Company: University of Oxford
More properties & tenders

Diary dates

21-24 Sep 2026
The Langham Huntington Pasadena , Pasadena, United States
06-08 Oct 2026
Messe Stuttgart, Stuttgart, Germany
22-22 Oct 2026
QEII Conference Centre, London
More diary dates