With businesses in the industry being forced to adapt quickly to the impact of the coronavirus, ISPA has launched a survey to collect data relating to its impact.

Open to both ISPA members and nonmembers, this consultation initiative has been created to enable the organisation to better understand the impacts of the spread of the pandemic and to provide timely data that reflects the state of the industry.

Questions focus primarily on COVID-19 and the practices and policies implemented in response, as well as the current state of businesses and the expected impact of the pandemic.

The Snapshot Survey will be open for comment until Tuesday 24 March 2020 and all respondents will receive the full results report on 1 April.

ISPA president, Lynne McNees, told Spa Business: “ISPA recognises just how difficult and complex the decisions are that members are being faced with during these unprecedented time.

“The survey will help us better understand and more effectively respond to the needs of the industry.

“We’re encouraging our members to adhere to the recommendations of their local and state health officials as they chart their course.”