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Automated customer loyalty program for SpaBooker

By Tom Anstey    02 Jan 2014
McCarter: promote generates up to 10x ROI

Cloud-based software provider SpaBooker has launched a new product to help spas simplify customer loyalty and encourage repeat custom.

Promote is a preset email program that sends smart incentives based on each customer’s last visit to motivate them to rebook appointments.

Pricing starts at US$25 (€18, £15) a month and the program runs automatically and integrates with existing SpaBooker accounts.

Josh McCarter, CEO of Booker, the company behind SpaBooker says: “We conducted early market testing with a select group of businesses, all of which saw significant increases in customer retention and in new bookings. In the first three months, we found that Promote generated an average of a 10x return on investment – it’s exciting to see how a single tool can make a business much more successful.”

Details: www.spa-booker.com

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