Guests at Universal Studios' Volcano Bay waterpark in Orlando claim to have been electrocuted at the weekend, according to media reports.

The park has confirmed that there were unspecified "technical issues" which caused an early closure on Sunday 2 June while it worked to resolve the issue. A statement from Universal said that "out of an abundance of caution, a small number of our team members were transported to the hospital, and all were released and fine last night".

The park reopened on Monday, however, guests on social media said that they received electric shocks and that managers at the park did not initially take their complaints seriously.

A report by Fox News quoted Sarah Carlino, who was visiting Volcano Bay with her sisters from Boston, and said that her family were electrocuted while walking around a part of the park. "They did not take the incident seriously," she said. "They should have shut down the park earlier than they did. The ambulance had to be called for my sisters and the staff were rude and were more worried about people knowing what was going on."

Carlino said that eventually an electrician was called, who said the area was "live". After this, the park was closed down while the problem was dealt with. One of the sisters suffered a burn to the foot, she added but was now fine.