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US$37m refurbishment planned for Kempinski Mall of the Emirates Hotel in Dubai

By Helen Andrews    30 Apr 2014
The existing Softouch Spa features six treatment rooms, including two couples’ rooms and a beauty salon / Kempinski

UK-based international construction services company, ISG, has secured a US$37m (€25m, £21m) contract to refurbish all 393 rooms at Majid Al Futtaim Properties’ Kempinski Mall of the Emirates Hotel in Dubai.

The work will involve upgrades to all rooms and suites, ski chalets – next to Ski Dubai – meeting rooms and gym facilities. The property’s external façade will also undergo refurbishment.

The existing Softouch Spa is not scheduled to undergo upgrades. It features six treatment rooms, including two couples’ rooms and a beauty salon. Spa treatments on offer include European, Chinese, Balinese and Caribbean-inspired therapies as well as the most popular method of holistic healing – Ayurveda – a form of traditional Indian alternative medicine.

ISG will work alongside developer Majid Al Futtaim Properties,, operator Kempinski and international architects Aukett Swanke as lead consultant.

“We are depending on ISG’s experience in carrying out the fit-out works with the minimum possible impact to the guests’ experience,” said Stephen Embley, the head of Aukett Swanke’s Middle East operations.

“The refurbishment is a challenging undertaking because it will remain a 24/7 environment throughout the programme, which is made even more complex by the fact that it’s a fairly tight and confined site,” Embley said.

ISG have diversified their construction services to include fit out, engineering and specialist solutions to be able to take on large projects.

“Our growing international reputation makes ISG well-positioned to take advantage of recovering overseas markets, especially in the hospitality and retail sectors,” said David Lawther, ISG’s chief executive.

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