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GLL

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Daryll Neita, GLL Athlete who secured a bronze in the women’s 100m and a silver in the 4x4 100m relay at the Birmingham Commonwealth Games
About us
We’re sport, leisure and culture’s leading staff-owned charitable social enterprise founded on our purpose and values to provide a different, fairer and better way of doing business. Our purpose is to improve the physical, mental and social wellbeing of local communities.

As the UK’s leading provider of both leisure centres and libraries we operate over 360 locations, all helping to make a real difference to local communities and local people.

Every penny that GLL makes is reinvested back into the business to support our social purpose.

Product range and services
Operating across leisure, health, libraries and sports development, GLL works with partners, stakeholders and customers to build active and sustainable communities and provide accessible facilities for all.

We believe in offering value-for-money and creating truly inclusive, affordable and accessible spaces. Our services are wide-ranging and offer current and potential partners a range of solutions and options for modernised service delivery, value for money and tangible added value.

USPs
The largest charitable leisure social enterprise in the UK, GLL is the UK’s largest provider of public pools school swimming lessons, tennis courts, and public libraries.

We operate the UK’s largest independent athlete support programme – The GLL Sport Foundation – which has helped over 26,000 athletes on their sporting journey since 2008, resulting in dozens of medals at international competition including Commonwealth Games, Olympics and Paralympics.

We are listed as a recommended provider of gyms by the leading consumer magazine ‘Which?’. Additionally, our recent Gold Investor in People Award and accreditation by the Living Wage Foundation recognise our positive commitment to fair treatment of our employees.

We are rooted in local communities, at the heart of health and wellbeing, producing impressive amounts of social value – across a range of measures, from physical and mental health, to subjective wellbeing and individual and community development.

GLL video gallery:
Plans for the next 12 months
Our 2025 strategies and roadmap are already well-shaped and are based on our Five-Year Plan, which was launched last year.

With our positive performance and improved social outcomes during 2024, GLL is well placed to be at the forefront of societal, economic and environmental change.

The future will see us focusing on excellent customer service alongside our social enterprise values and growing our social impact, while effective partnerships with national health and wellbeing agencies will support individual lifestyle and wellness outcomes.

We’re delighted to see strong data indicators that show engagement with a diversity of age, demography and levels of activity across our facilities.

To foster community strength, health and mental wellbeing, we’ll balance the provision of health, fitness, team sport and social activities across a 50/50 split of male/female users, backed by an enhanced digital customer focus.
Key personnel
Peter Bundey, chief executive
Key customers
Companies we work with include Annodata, Physical Company, Technogym, Change Please and Divine Chocolate.

Local Authorities and Agencies we work with include Greenwich Council, Belfast City Council, Cardiff City Council, Lee Valley Regional Park Authority, LLDC, ukactive, SportsAid, SportsAid Wales, Mary Peters Trust, Swim England and Sport England.
Testimonial
“We made the decision to begin supporting the GLL Sport Foundation in 2015, and it is a pleasure to announce the renewal of our sponsorship with this incredible institution.

"Many bright and talented athletes throughout the United Kingdom are unable to chase their dreams of sporting glory due to lack of funding. We are passionate about helping GSF give equal opportunities to all young people and achieving their dreams of competing on the international stage.

"Our partnership enables both our brands to share the success of the UK’s most aspiring athletes who we are proud to have heard speak in such an inspirational way at our internal Sales Conferences and who have supported our marketing and brand development goals through representation and storytelling both in person and via social media”.
– Rod Tonna-Barthet, chief executive, Annodata
"I am so thankful for the support I have received from GLL Sport Foundation. My first individual medal ever is extremely special, and I would not be here if it wasn’t for the support, I have received from the GLL ‘family’.”
– Daryll Neita, Birmingham Commonwealth Games bronze and silver medalist, GLL Athlete
"This exciting new chapter cements the future of our six key sports venues and is part of our commitment to the many communities we serve far and wide. We have carefully structured this partnership with GLL to ensure that visitors will continue to enjoy the very best in these stellar, highly popular venues. We look forward to together creating exciting new programmes and activities that draw on the strengths of both organisations.

“These venues are part of the Lee Valley visitor experience and will continue to be so with some of the best facilities and most inspiring settings to be found anywhere. As part of the partnership Lee Valley Regional Park Authority will continue to invest to ensure that they go from strength to strength, delivering real impact for communities.”
– Shaun Dawson chief executive, Lee Valley Regional Park Authority
updates & press releases
17 Jun 2024
London's first ever LGBTQ+ Sports Festival a resounding success
More than 500 visitors took part in a host of sports and leisure activities on Sunday (16th June) as part of London Pride’s inaugural 2024 Out for Sport Festival at the iconic Crystal Palace National Sports Centre.

The event, which was the first of its kind to take place in the capital, was established with the aim of breaking down barriers to sports participation.

Approximately 20 LGBTQ+ inclusive sports clubs, representing a wide range of sporting disciplines and drawn from across London, offered free taster sessions throughout the day. Visitors had the opportunity to try their hand at everything from Rugby and Boxing to Line Dancing, Tennis and Jujitsu.

The focus of the Festival was inclusivity, with activities suitable for anyone regardless of their sporting experience or fitness levels. It is hoped that it will serve to increase LGBTQ+ community involvement in sport by raising awareness and providing support.

Event organiser David Lionetti commented: “We had a fantastic turnout on Sunday, with more than 500 visitors enjoying the opportunity to try a different sports, make new friends and experience the mental and physical benefits that sport and physical activities can offer.

“Crystal Palace National Sports Centre, the home of many national and international sporting championships provided an inspiring backdrop and we’re grateful to Better, the charitable social enterprise that operates the centre, for its support.

“This is the first year of what we hope will become a London institution and we look forward to a bigger and better event in 2025.”
Approximately 20 LGBTQ+ inclusive sports clubs offered free taster sessions throughout the day Credit: GLL
10 Jun 2024
Better’s Rainbow Leisure Centre in Epsom branded 'Top Quality' by QUEST
Better’s Rainbow Leisure Centre in Epsom has maintained its ‘Excellent’ status from QUEST – the Quality Scheme for Sport and Leisure.This follows a mystery visit from the organisation in April plus a planned audit in May.

Rainbow’s facilities include two pools – full-size and teaching – a sports hall, 100+ station gym, soft play area, spa and a senior activity room.

The centre has approximately 70 members of staff (full and part-time) and around 3,000 members who are mainly families or adults over the age of 66.

QUEST’s report commented on the centre’s excellent, well-maintained facilities and its extremely warm, friendly and welcoming staff.

Emily Simmons, General Manager, comments, “I am immensely proud of the centre and our team. Achieving QUEST Excellent status is no easy task and staff consistently work hard to maintain the high standards they set themselves.

“QUEST is a fantastic tool for evaluating best practice and customer service levels. It sets the standard for leisure centre management and sports development, taking into account programming, facilities, management policies and procedures, staff training and development, and environmental impact. This award means both customers and staff are getting the highest level of service, care and support.”

Head of Service in the area Steve Hannen adds, “A huge well done! It’s a great achievement for Rainbow to maintain Excellent status. This is not an easy thing to do and the entire centre team should be proud.”
Rainbow Leisure Centre in Epsom ia managed by Better Credit: GLL
31 May 2024
Olympic Legacy Operators GLL Proud to Fly the Flag for UK Netball
Great news for GLL’s successful association with the UK’s Professional Netball scene came this week with the announcement that England Netball and Netball Superleague (NSL) stars London Pulse – who are based at Copper Box Arena (CBA) - will be one of eight clubs participating in the relaunched League from 2025.
 
All-conquering London Pulse have called CBA their ‘world class home base’ since 2019, scaling the heights of success in the sport as it has grown in stature across the capital and the UK.  Many players go on to represent England at international level. 
 
The announcement means that the NSL’s games will be played at arena venues up and down the country – including CBA – delighting fans whose numbers have exceeded 3,500 for a single match for the first time this season.
 
Stuart Hutchison, General Manager at CBA said: “This announcement is fantastic news for GLL and London Pulse - together, we have formed a successful partnership over the last few years to bring professional netball to a growing fanbase in world class facilities. 
 
“We’ve also engaged local communities in London with the sport – providing a pathway for future talent.”
 
“We can’t wait to welcome the team and the fans back at Copper Box Arena in the new season – and wish them every success”.
 
Sam Bird, CEO of London Pulse, believes the club - with its playing venue in Queen Elizabeth Olympic Park - are in a perfect position to take advantage of this great news. “We are very proud to be a key club in the professional NSL, we recognise this is an amazing opportunity to inspire Londoners to watch and play netball and a responsibility to do all we can to bring success to our sport”.
NSL stars London Pulse retain Copper Box Arena as their world class home base
Credit: GLL
30 May 2024
Oasis Beach Pool sees Bedfordians flock to Totally Tropical Beach Party
Oasis Beach Pool, in Bedford, officially reopened on Tuesday 28 May with a celebration for the local community - and a VIP ribbon cutting.

Cllr Tom Wootton, Mayor of Bedford, shared the ceremonial honours with Cllr Sarah Gallagher, Portfolio Holder for Customer Experience - alongside Council CEO Laura Church, GLL CEO Peter Bundey and Oasis Beach Pool General Manager Ricky Whiting.

Councillor Sarah Gallagher, Portfolio Holder for Customer Experience, said: “It was great to formally reopen Oasis today at the special 'Totally Tropical Beach Party', where residents and people involved in the centre officially celebrated the reopening of the Oasis Beach Pool with fun activities, music, food, and, most importantly fun on the flumes and swimming in the waves.

“I’m really impressed by the determination, enthusiasm, and the changes I’ve seen made in such a short amount of time. I hope many residents will visit Oasis Beach Pool and see the changes for themselves.”

The 'Totally Tropical Beach Party' saw the iconic venue transformed with steel pans, limbo dancing and a 'Tiki Bar' serving tasty mocktails. Customers were even offered grass skirts and leis to help get them in the party mood.

630 people attended Tuesday's sessions - filling the venue to capacity. Sessions for the rest of half-term are also filling up with strong demand.

The pool's reopening had been eagerly awaited by local residents - many grandparents and parents taught little ones to swim there since it opened in the 1990’s.

Bedford mum-of-two Charlotte, visiting with her two boys aged 1 and 5 said: "I remember coming here when I was little.

"It's really great for the kids - especially now the wave machine is back up and running."

Gary O'Neill and his daughter Murran, aged 6, live in Flitwick. Gary says, "It's a lot cleaner and warmer than it used to be. We've been travelling round all the local sports centres looking for the best swimming pool and so far, the Oasis is the winner. We'll definitely come again."

Leva, who lives in Riseley, was at Oasis for her daughter Cornelia's twelfth birthday – along with her other daughters Adele, 8, and Sophia, 10.

She comments, "There's a big difference since the Oasis has been renovated. It's cleaner and the paintwork has been refreshed. As a single parent of three children, it's a great help that it only costs £1 per child."

Operators GLL - a charitable social enterprise - run leisure and library services nationally under the 'Better' brand. They have worked alongside the Council – who have invested £500k in essential plant and lighting - to get the building back open and improve the customer experience with a new reception and shop, a party room, additional multi-use spaces, repairs to showers, lockers and a deep clean.

The facility boasts a lazy river, flumes, small pool and leisure pool with wave machine.

General Manager Ricky Whiting said: "We've been delighted at the community's response to the Oasis Bach Pool reopening today - with all sessions full to capacity.

"This just goes to show how eagerly awaited this has been. The smiles on customers' faces today have been great to see.

"We are looking forward to a busy summer season and creating many more happy memories."

Future investment includes the creation of party rooms and there will be new caterers on site.

Kids enjoyed special £1 entry to the 'Aqua Play' session from 12pm - 5pm.
The facility was reopened by Cllr Tom Wootton, Mayor of Bedford, Cllr Sarah Gallagher, Council CEO Laura Church, GLL CEO Peter Bundey and Oasis Beach Pool General Manager Ricky Whiting Credit: GLL
23 May 2024
Better leisure centres and gyms receive Which? Recommended provider status
Charitable social enterprise and leisure operator Better has been endorsed by Which? As a recommended provider for leisure centres and gyms.

Following a survey of Better customers, the UK’s largest operator of municipal leisure facilities was one of only three UK leisure businesses to achieve the endorsement for the current year.

Customer feedback cited the ‘good value membership’ which is helped by Better’s vast range of membership options as well as the possibility of using either just your local centre, centres in your area or centres across the UK. Members also benefit from the wide range of health and fitness activities on offer from gyms to swimming pools, to tennis courts and studio classes.

Another attribute cited is Better’s charitable social enterprise status, meaning membership fees are partly reinvested back into the local communities in which it operates, along with the leisure facilities and services on offer.

The overall verdict from Which? Was that Better leisure centres and gyms provide a great option for those that may not want to only go to the gym, but explore different activities with good flexibility.

Joseph Rham, 'Customer & Communities Director' for Better said: “As a charitable social enterprise our customers and the communities in which we operate are at our heart. We are committed to increasing participation and tackling health inequalities by offering accessible and inclusive facilities that are welcoming to all.

“We are delighted by the Which? Endorsement, which highlights the commitment of our staff, the quality of the facilities we offer and our organisational values. Our customers are at the centre of everything we do and we will continue to work hard to build on what we have already achieved.”
GLL was one of only three UK leisure businesses to achieve the endorsement for the current year Credit: GLL / Which?
21 May 2024
Oasis Beach Pool invites Bedfordians to 'Totally Tropical Beach Party' Tuesday 28 May
Oasis Beach Pool, in Bedford, officially re-opens Tuesday 28 May with a celebration for the local community.

The 'Totally Tropical Beach Party' sees the iconic venue re-opened with a flourish - steel pans, limbo dancing, costumed characters, a T shirt painting competition and a 'Tiki Bar' serving tasty mocktails will all feature at the event which runs from 11am to 3pm.

The pool's re-opening has been dearly awaited by local residents - many grandparents and parents taught little ones to swim there since it opened in the 1990’s.

Operators GLL - a charitable social enterprise - run leisure and library services nationally under the 'Better' brand. They have worked alongside the Council – who have invested £500k in essential plant and lighting - to get the building back open and improve the customer experience with a new reception and shop, a party room, additional multi-use spaces, repairs to showers, lockers and a deep clean.

The facility boasts a lazy river, flumes, small pool, leisure pool and jacuzzi.

General Manager Ricky Whiting said: "At Bedford Oasis Beach Pool we can't wait to throw our doors open for our community funday on 28 May which we are calling our Totally Tropical Beach Party.

"It's been long awaited and we know the pool has a special place in the hearts and minds of local people in Bedford.

"Many happy days have been spent here and we want to ensure under our management that this will again be the case.

"Better are committed to delivering a first-class service and we aim the delight the people of Bedford and beyond."

Future investment includes the creation of party rooms and there will be new caterers on site.

To help the celebrations get off to a flying start, Better are offering kids entry for £1 to the 'Aqua Play' session from 12pm - 5pm.

Cllr Sarah Gallagher, Portfolio Holder for Customer Experience, said: "The Oasis Beach Pool re-opening marks a wholesale improvement in Bedford Borough's leisure service.

"Under Better's management it is truly going to serve the needs of the local community for many years to come, providing more happy memories and family fun."
Oasis Beach Pool in Bedford, officially re-opens on Tuesday 28 May Credit: GLL
GLL
Address: Middlegate House, The Royal Arsenal, London, SE18 6SX, UK
Peter Bundey, chief executive
GLL video gallery:
Key personnel
Peter Bundey, chief executive
Key customers
Companies we work with include Annodata, Physical Company, Technogym, Change Please and Divine Chocolate.

Local Authorities and Agencies we work with include Greenwich Council, Belfast City Council, Cardiff City Council, Lee Valley Regional Park Authority, LLDC, ukactive, SportsAid, SportsAid Wales, Mary Peters Trust, Swim England and Sport England.