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Premier Software Solutions Ltd

Core can help you provide a contactless service to clients.
Core can help your business become more sustainable.
Core can help you provide a contactless service to clients.
Core can help your business become more sustainable.
Company background
Premier Software was founded in 1994 and is a privately-owned UK-based company with Mark Johnson as CEO, Chris Mallen as director, and Oliver Cahill as chief commercial officer.

Main products and services
Premier has spent over 27 years developing software solutions for the spa, wellness and leisure industries. Providing intuitive software, Premier’s flagship business management solution, Core by Premier Software®, has a depth of functionality that is unrivalled in the industry and can be adapted to meet the needs of a business as it grows.

Core’s dashboard offers a complete business overview at the touch of the button, helping to maximise profitability, manage day-to-day operations, and highlight areas of growth. Key features include memberships, scheduling and reporting, through to marketing, retail and online functionality.

Premier believe partnering with the right organisations is essential, whether to ensure Core meets industry standards or as testament to its capabilities. As such, Core integrates with leading PMS and third parties, to help boost revenue and streamline the client journey. Core is also GDPR compliant and SEPA accredited, ensuring client data is safe.

Premier’s solutions cater to the full spectrum of the industry, from destination spas to independent boutique and prestigious hotels with spas. A focused in-house development team provides first-class software based on client feedback, utilising the latest tools to ensure technical requirements are met.

Core is accompanied by a comprehensive support package, including real-time advice from its in-house support team, software updates, and access to Premier’s browser-based app for quick and effective appointment booking on-the-go.

Training is also essential for a return on investment. Therefore each session is personalized to your spa’s exact requirements. An extension to your team, Premier’s trainers focus on areas of the software you will find most beneficial.

Where in the world?
Core by Premier Software® is available to spas worldwide.
case study: Alexander House Hotels & Utopia Spas
Full case study can be found here
case study: English Lakes Group
Full case study can be found here
Premier Software Solutions Ltd video gallery:
Plans for the next 12 months
Premier is looking to enhance Core with Golf. Designed for hotels and resorts with golf courses, Golf integrates with Core to promote online bookings, EPOS, tee/buggy bookings, and more.
Key personnel
Mark Johnson, CEO
Oliver Cahill, chief commercial officer
Laura Meeson, corporate manager
Helena Cottrill, content manager
Key customers
The Corinthia - UK
Hotel Europe - Ireland
Marbella Club - Spain
InterContinental Semiramis Cairo - Egypt
Nikki Beach - Dubai
"We needed a flexible system which seamlessly brings together all our operations through one dashboard.

Core provides an unrivaled solution which enables us to manage our health club memberships, spa services and water sports centre activities, whilst providing flawless service to our visitors.”
– Michael Kay, group leisure manager, English Lakes
"The financial data, targets, budgets and offers for both spas are all set from one location. Central reservations can input directly into the appointment schedules and all the marketing offers and reminders are centrally hosted.

The dashboard is easy to navigate, plus it integrates with our hotels’ property management system, further enhancing the client experience.”
– Matt Linkin, revenue manager, Alexander Hotels
Premier Software Solutions Ltd: news from and
Throughout May, Premier Software’s team of cyclists aimed to ride 300 miles to increase cancer awareness, and raise important funds as part of Prostate Cancer UK’s Cycle the Month challenge.
Premier Software, the creator of business management solution Core by Premier Software, has partnered with skincare and spa brand Made for Life Organics, to help make spas more inclusive by training staff in Cancer Touch Therapy.
Sports Management NEWS: A new world for memberships
During lockdown clients have had more time to self-reflect than ever before. As a result, many are prioritising mental health and incorporating activity into their day to improve overall wellbeing.
Sports Management NEWS: The gift of integration
Premier Software has partnered with Smartbox’s gift voucher platforms Buyagift and Red Letter Days to help clients boost revenue streams.
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically for the spa, wellness and leisure industries.
Core by Premier Software® (Core) is the leading single and multi-site software solution designed specifically for the spa, wellness and leisure industries.
Premier Software Solutions Ltd: featured in Sports Management, HCM and Fit Tech magazines
Emerging from the pandemic stronger than ever, Premier Software is reaffirming its commitment to staff, clients and the industry. We catch up with CCO Oliver Cahill to find out more
Spa software: Staff retention
Operators are reporting challenges finding and retaining great staff due to pandemic pressures. We look at how software can help, while also increasing business
The pandemic brought business as we knew it to a standstill. But not for long. Software companies were quick to provide solutions to help clubs adapt and now these are here to stay. Suppliers tell HCM how the pandemic is changing the industry for the better
Spas have been getting even more savvy about yield management since the pandemic began. Spa Business asks how software suppliers are supporting them
Global Research: All Booked Up
Spokespeople from leading spa software suppliers globally share their insights on booking trends and standout data since coming out of lockdown
Software: All booked up
Spokespeople from leading spa software suppliers globally share their insights on booking trends and standout data since coming out of lockdown
Premier Software Solutions Ltd
Tel: 01543 466580
Address: 9-11 Heritage Park, Hayes Way, Cannock, Staffordshire, WS11 7LT, UK
Oliver Cahill, chief commercial officer

Catalogue Gallery

Video Gallery

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30-30 Jun 2022
The ICC, Birmingham, Birmingham , United Kingdom
12-13 Sep 2022
Wyndham Lake Buena Vista Disney Springs® Resort, Lake Buena Vista, United States
25-28 Oct 2022
Messe Stuttgart, Germany
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