Company background
Premier Software was founded in 1994 and is a privately-owned UK-based company with Mark Johnson as CEO, Chris Mallen as director, and Oliver Cahill as chief commercial officer.

Main products and services
Premier has spent over 27 years developing software solutions for the spa, wellness and leisure industries. Providing intuitive software, Premier’s flagship business management solution, Core by Premier Software®, has a depth of functionality that is unrivalled in the industry and can be adapted to meet the needs of a business as it grows.

Core’s dashboard offers a complete business overview at the touch of the button, helping to maximise profitability, manage day-to-day operations, and highlight areas of growth. Key features include memberships, scheduling and reporting, through to marketing, retail and online functionality.

Premier believe partnering with the right organisations is essential, whether to ensure Core meets industry standards or as testament to its capabilities. As such, Core integrates with leading PMS and third parties, to help boost revenue and streamline the client journey. Core is also GDPR compliant and SEPA accredited, ensuring client data is safe.

USPs
Premier’s solutions cater to the full spectrum of the industry, from destination spas to independent boutique and prestigious hotels with spas. A focused in-house development team provides first-class software based on client feedback, utilising the latest tools to ensure technical requirements are met.

Core is accompanied by a comprehensive support package, including real-time advice from its in-house support team, software updates, and access to Premier’s browser-based app for quick and effective appointment booking on-the-go.

Training is also essential for a return on investment. Therefore each session is personalized to your spa’s exact requirements. An extension to your team, Premier’s trainers focus on areas of the software you will find most beneficial.

Where in the world?
Core by Premier Software® is available to spas worldwide.