Job search
Job Search

Harlands Effect: Make Your Business More Profitable

Supplier: Harlands Group    11 Nov 2019

Harlands Group is the leading UK specialist in managing membership payments for health & fitness operators. Beyond processing payments, Harlands interacts directly with members to allow membership payments to be managed more effectively.

The Aggregation Of Marginal Gains

Using the aggregation of marginal gains methodology developed by British cycling coach, Dave Brailsford, Harlands focuses on make a series of small adjustments across a range of areas.

In isolation these changes don’t make a huge difference, but added together, they make a significant improvement to the ongoing profitability of clients. This business performance improvement and increase in net income over and above the cost of working with Harlands is known as ‘The Harlands Effect’.

Optimising Membership Management & Payments

Here are some of the component parts that can be improved:

Online membership signup process – A customised secure joining process built from scratch, or improvements to existing signup processes.

Data accuracy – User-friendly online signup processes improve data accuracy. Identify peak joining hours, market more effectively with accurate email addresses and entice past and lapsed members back.

Choice of payment date – The choice to pay on a chosen day reduces payment failures, this feature can also be used to eradicate the pro-rata payment.

Administration and flexibility of payments – Free up staff time with automated processes, smartphone self-serve for members through the Harlands payment management portal and to Harlands dedicated member service call centre.

Security of critical business processes and data – Harlands is FCA authorised and comply with the highest standards in the world on data and cybersecurity – protecting your members and ensuring continuity in membership payment processes.

Calculate the Harlands Effect on your business:

Try the quick online calculator now

Harlands Group

Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million direct debits monthly.

We do more than process payments, we make life easier and help our clients:

- Earn optimal income on each membership sold – reducing defaulters by 40% or more

- Access a flexible, customisable online joining solution - Reduce internal administration time and cost

- Gain peace of mind that income and data is secure – we are FCA regulated

Leading, innovative and fast-growing leisure companies rely on us, including The Gym Group, Anytime Fitness, Odeon, Marriott and Xercise4Less.

Contact Harlands for more information.

Supplier: Harlands Group

Harlands Group are the leading global provider of regular billing services in health & fitness and the largest company within Transactional Services Group (TSG). Harlands Group work with more leisure operators than any other DD company in the UK or Europe. Harlands Group are regulated in the UK by The Financial Conduct Authority (FCA); this is a financial regulatory body but operates independently of the UK Government.

Web: www.harlandsgroup.eu
More featured suppliers
Wattbike remain best-in-class performance bike for David Lloyd Leisure

Wattbike remain best-in-class performance bike for David Lloyd Leisure

David Lloyd Leisure has announced Wattbike as its performance bike of choice after a recent tender.

View full article >
CIMSPA Youth Panel to give real insight into Gen Z at active-net 2020

CIMSPA Youth Panel to give real insight into Gen Z at active-net 2020

It’s just months away until active-net 2020, the two-day educational, networking and business meetings event, which attracts professionals from across the leisure sector.

View full article >
Pulse Fitness modernises Leiston Leisure Centre in £4m redevelopment

Pulse Fitness modernises Leiston Leisure Centre in £4m redevelopment

The Leiston Leisure Centre, owned by East Suffolk Council, reopened recently following a £4m redevelopment designed and implemented by Pulse Fitness.

View full article >
GLL chooses Ethitec’s Tiara9 system for its exercise-based public health referral schemes

GLL chooses Ethitec’s Tiara9 system for its exercise-based public health referral schemes

The Tiara9 system has been selected by leisure trust, GLL, to support the nationwide rollout of its Healthwise GP referral programme.

View full article >
Not all functional training areas are created equal

Not all functional training areas are created equal

In the last few years, the rise in popularity of functional training has been significant and operators are providing more space for functional training, both on the gym floor and in group training and studio settings.

View full article >
Wattbike Studio makes lasting impact on business at Holme Pierrepont

Wattbike Studio makes lasting impact on business at Holme Pierrepont

Since installing its new Wattbike indoor cycling studio last year, Holme Pierrepont Country Park, a Serco Leisure site that’s the home of the National Water Sports Centre, has seen a significant increase in cycle studio usage.

View full article >
Who does your brand belong to?

Who does your brand belong to?

Who does your brand belong to? There used to be only one answer to this question: the company that grew it and invested in it.

View full article >
Sports jobs
Everyone Active
featured job

Swimming Teachers

Everyone Active
Salary: Competitive hourly rate
Job location: Nationwide

Assistant General Manager - Telford

The Gym Group
Salary:
Location: Shropshire, England

Tour Operations Manager

The Football Association
Salary: Competitive
Location: Wembley, UK

Senior Recreation Assistant (Lifeguard)

GLL
Salary: Up to £23,894 per annum
Location: Crystal Palace, London, UK

Senior Spa Therapist

Everyone Active
Salary: Competitive
Location: London, UK

Fitness Instructor

Legacy Leisure
Salary: Competitive
Location: Exeter, UK

Duty Manager

GLL
Salary: Up to £20,844 per annum
Location: Sleaford, Lincolnshire, UK

Duty Manager

GLL
Salary: Up to £22,930 per annum
Location: Prestwood, Great Missenden, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: Vauxhall, London, UK

Assistant Manager

GLL
Salary: Up to £31,251 per annum
Location: Faringdon, Oxfordshire, UK
recruiting with sports management

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: Barnet, UK

Field Engineer

GLL
Salary: Up to £32,603 per annum
Location: Lincolnshire, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £10.55 per hour
Location: New Addington, Croydon, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: New Addington, Croydon, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: Redhill, Surrey, UK

Receptionist

Legacy Leisure
Salary: Competitive
Location: Brackley, UK

Swimming Teacher

GLL
Salary: Up to £16.89 per hour (including annual leave)
Location: Crystal Palace, London, UK
recruiting with sports management

General Manager

Lex Leisure
Salary: Up to £40K plus generous bonus arrangements.
Location: Tilgate, Crawley, UK

Receptionist

Parkwood Leisure
Salary: Competitive
Location: Merthyr Tydfil, UK

Duty Manager

GLL
Salary: Up to £25,655 per annum
Location: Ruislip, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: Greenwich, London, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £22,008 per annum
Location: Kentish Town, London, UK

Duty Manager

GLL
Salary: Up to £25,655 per annum
Location: Kentish Town, London, UK

Assistant General Manager

The Gym Group
Salary: Competitive salary plus benefits
Location: Catford, London, UK
training with sports management

Leisure Centre Supervisor

GLL
Salary: Up to £22,930 per annum
Location: Belfast, UK

Receptionist

Legacy Leisure
Salary: Competitive
Location: Exeter, UK

Contract Maintenance Manager

Everyone Active
Salary: circa £33k
Location: Harrow, UK

Corporate Sales Manager (New Business)

GLL
Salary: Up to £35,952 per annum
Location: Brixton, London, UK

Team Leaders

Everyone Active
Salary: Competitive Rate of Pay
Location: Stratford-upon-Avon, UK

Maintenance Manager

Parkwood Leisure
Salary: Up to £31,000 per annum
Location: Whitechapel, London, UK

Recreation Assistant (Lifeguard)

GLL
Salary: Up to £10.55 per hour
Location: Archway, London, UK
lifeguard jobs  swimming teacher jobs  recreation assistant jobs  apprenticeships jobs  personal trainer jobs  Gymnastics Coach jobs  duty manager jobs  assistant manager jobs  general manager jobs  assistant general manager jobs  Catering Assistant jobs  Customer Services Advisor jobs 
More jobs

Video Gallery

Wattbike
The choice of the elite. Wattbike introduced the first true indoor bike in 2008, changing indoor cycling forever. Developed in association with world class coaches and athletes, and now chosen by the world’s premier health clubs, cycling studios, and personal trainers as well as universities, the military, and countless athletes and coaches across the world, Wattbike has truly revolutionised indoor cycling. Want to join our revolution? Power up your business with Wattbike.
Visit website
More videos

Company profile

Company profile: Precor
For more than 35 years, Precor has driven fitness forward. We continue that heritage every day, by advancing what’s possible in design innovation, member experience and service.
View full profile >
More company profiles

Diary dates

10-12 Dec 2019
tbc, Fort Lauderdale, United States
21-23 Jan 2020
Harrogate Convention Centre, Harrogate, United Kingdom
28-30 Jan 2020
Ericsson Exhibition Hall, Ricoh Arena, Coventry, United Kingdom
29-30 Jan 2020
Holiday Inn San Francisco-Golden Gateway, San Francisco, United States
More diary dates