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GOCO Hospitality

Published in Spa Business Handbook 2013 issue 1

Background briefing
GOCO Hospitality was launched in 2011. It is a privately held company, led by key stakeholder and chief executive officer Ingo Schweder.

Main services
GOCO is a full-service hospitality and spa consulting and management company dedicated to delivering the most cutting-edge wellness hospitality concepts. We create, innovate and operate tomorrow’s hospitality concepts, as well as deliver unique business solutions to a clientele ranging from individual investors to global hospitality brands.

Our scope of services includes:
- Market research and feasibility
- Brand and concept development
- Design and technical services
- Pre-opening and set-up
- Management

Through its ability to create sustainable and profitable concepts, it ensures value for its stakeholders, while stimulating GOCO’s global growth. GOCO’s projects are innovative, authentic, reflect local cultures, and strive to make a social impact in its communities.

GOCO Hospitality approaches the spa and hospitality business with an emphasis on sound financial structures, best-of-breed management systems, personnel development and brand-building prowess.

Additional services
GOCO is involved in the masterplanning processes for mixed-use wellness real estate projects. It also offers development services, operational analysis and reconceptualisation and refurbishment for underperforming spas.

GOCO carries out business, operational, sales, marketing and architectural audits to identify opportunities transform facilities, improve the guest experience and maximise revenues.

USPs
GOCO has a passion for wellness and an ambition to develop tomorrow’s hospitality concepts. With 25 team members, representing 14 nationalities, it has international experience in business development, spa operations, hospitality management and marketing and branding. GOCO was recognised as Best Spa Consultancy by SpaChina Magazine two years in a row and Spa Consultancy of the Year by The Crystal Awards Asia Pacific in 2011.

How many spas do you supply?
Twenty-five projects in over 10 countries.

Top clients
MGM Hospitality with active projects in India, China, Vietnam, Middle East and South-East Asia; Marriott Hotels & Resorts; Mövenpick Hotels & Resorts; Starwood Hotel & Resorts; Steigenberger Hotels & Resorts; Paramount Hotels & Resorts; IMC Octave Living Singapore/Shanghai; Interstate Hotels & Resorts.

Plans for 2013
GOCO will move into purpose-built 550sq m headquarters in Bangkok. Additionally, it will pre-open the iconic 8,000sq m GOCO Hot Spring & Wellness Center, in Xiangshan, China.
It will also develop an elephant sanctuary/eco-resort,Thailand; Song Spa at the Zilanmen Exhibition International Hotel, Shenyang, China; GOCO spa at JW Marriott Resort, Venice, Italy and spa at Starwood’s Ajman Palace, Ajman, UAE, with GOCO Barber and GOCO Medi-Spa.

Who’s who?
Ingo Schweder, CEO; Thomas Wurzinger, group director operations; Josephine Leung Hok, group director design; Gisela Willmes, group director learning and education; Matthew Brennan, director finance; Emlyn Brown, director spa operations.

What the clients say
“GOCO’s team, with its depth of experience and international track record brings a visionary eye to the design and detail of Paramount Hotels & Resorts’ wellness experience.” Thomas van Vliet, chief executive officer, Paramount Hotels & Resorts

Suite 47, Nai Lert Tower, 2/4 Wireless Road, Lumpini, Pathumwan, Bangkok, 10330, Thailand
Tel: +66 2 655 2323 Fax: +66 2 655 2324
Email: [email protected]
Skype: GOCO Hospitality
LinkedIn: http://www.linkedin.com/company/goco-hospitality
Facebook: www.facebook.com/gocohospitality
www.goco.co

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