The Disney Institute is bringing its training workshops back to London this November.

Taking place over two days on 17 and 18 November, the Hilton London Wembley will play host to the event, which will facilitate two courses; Disney’s Approach to Business Excellence and Disney’s Approach to Quality Service.

Attendees to the full-day professional development courses will learn the key business practices that have led the Walt Disney Company to become a worldwide brand across multiple sectors, adapting these insights to drive financial results, repeat business and maintain a sustainable competitive advantage for their own organisation.

The course in business excellence will teach attendees how to adapt Disney business strategies and practices to improve their own businesses and organisations, while developing a leadership vision to encourage dedication and commitment among employees. The training will also apply key elements of the Disney employee engagement strategy and will foster togetherness among employees, building on the creative resources of the entire organisation.

The quality service workshop looks at how to develop an organisational framework that supports consistent delivery of quality service, while examining approaches for delivering world-class guest service and discovering how attention to detail creates a consistent, successful environment for both employees and customers.

The institute offers one-day professional development courses or multiple days and package deals. The price for a single person for one day is £335 (US$558, €417).